Privacy notice
Your details, kept simple.
What we collect when you ask for a concept or work with us, why we need it, and what you can ask us to do with it.
Last updated 6 October 2026
Who we are
Wellmade Studio is a trading name of A&I Consulting Limited (registered in England and Wales, company number 10422260, registered office 24 Alibon Gardens, Dagenham, RM10 8BZ). We decide how your personal information is used, so we are its "controller". If you have any question about this notice or your information, email hello@wellmadestudio.co.uk.
What we collect
- When you ask for a concept: your name, your email address, your business name and website, and your answers to our three questions.
- When you email or call us: what you tell us, and your contact details.
- When you become a client: billing details, and what we need to put your website live, such as access to your domain.
- When you pay: payments are handled by Stripe. We see that you paid, but never your full card number.
Why we use it
- To make your free concept and reply to you, because you asked us to.
- To build, run and look after your website if you go ahead, under our agreement with you.
- To keep the records the law asks of a UK company, such as invoices and accounts.
We don't sell your information, and we don't send you marketing you didn't ask for.
Your concept
We may use what is already public about your business, such as your current website, to build your concept. Your concept is shared with you on a private link. If you decide not to go ahead, we may show the design on our website as a Wellmade concept, with your business name, logo and contact details removed.
Who helps us
A few trusted companies process information for us, only to provide their service:
- Netlify, which hosts this website and receives the answers you send through it.
- Google, which runs our email.
- Stripe, which takes card and Direct Debit payments.
Some of them may store information outside the UK. Where they do, they use the legal safeguards UK law requires.
How long we keep it
If you don't go ahead, we delete your answers and contact details within 12 months. If you become a client, we keep your records for six years after our work together ends, because UK tax rules require it.
Cookies
This website doesn't use cookies to track you or show you adverts. Our fonts are loaded from Google Fonts, so your browser connects to Google's servers to fetch them.
Your rights
You can ask us for a copy of your information, ask us to correct it, ask us to delete it, or object to how we use it. Email hello@wellmadestudio.co.uk and we'll reply within one month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.