Wellmade.

Terms

How we work, in plain words.

These terms apply when Wellmade Studio makes a concept for you, builds your website, or looks after it with Wellmade Care.

Last updated 6 October 2026

1. Who we are

Wellmade Studio is a trading name of A&I Consulting Limited (registered in England and Wales, company number 10422260, registered office 24 Alibon Gardens, Dagenham, RM10 8BZ). You can reach us at hello@wellmadestudio.co.uk or on 07533 944678.

2. Your free concept

Your concept is free and you're under no obligation. We may use what is already public about your business, such as your current website, to make it. We share it with you on a private link.

If you decide not to go ahead, you don't pay anything. We may then show the design on our website as a Wellmade concept, with your business name, logo and contact details removed.

3. Prices

We confirm the price in writing before you pay. Email accounts are billed by Google at cost and paid by you.

4. Paying

You pay the website price in full once you've approved your concept, before your website goes live. You can pay by card through Stripe or by bank transfer. Our bank details are on your invoice.

5. Going live

Your website goes live within 7 days (Classic) or 14 days (Signature) of your payment, once we have what we need from you, such as access to your domain. Small changes before it goes live are included. If you ask for something new, we'll tell you the price before we do it.

6. What's yours

Once you've paid, the website, the words and the pictures we made for it are yours to use for your business. Your domain name stays yours. With your permission, we may show your website as an example of our work.

7. Wellmade Care

Wellmade Care starts on the day your website goes live and is paid monthly by card or Direct Debit through Stripe. Small changes means updates such as text, photos, prices and opening hours. You can cancel at any time with 30 days' notice by email. If you cancel, we'll help you move your website to another host.

8. Our responsibility

We do our work with reasonable care and skill. We're not responsible for losses we couldn't reasonably foresee, or for problems caused by services outside our control, such as your domain provider. Our total responsibility to you is limited to what you've paid us in the previous 12 months. Nothing in these terms limits anything the law doesn't allow us to limit.

9. The law

These terms are governed by the law of England and Wales.